Arvexa Financial LLC (“Arvexa,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website or submit a request for a consultation or educational review. By using our website or submitting your information, you agree to the practices described below.
Information We Collect
When you complete a form on our site, we may collect personal information you provide, including your name, email address, phone number, street address, city, state, ZIP code, date of birth, Social Security number, requested amount for review, estimated unsecured debt amount, income range, financial hardship details, and any message you choose to share. We also automatically collect certain technical information such as IP address, browser type, device information, and pages visited.
Browser-Only Blog Reading History
Blog articles are marked read when their ending comes into view. Read and Unread indicators are saved in local storage on your browser without a login; this feature does not sync those indicators across devices. You can mark an article unread at its ending. Clearing this site's browser data removes these indicators, and private browsing may not retain them after the session ends. Separately, site analytics may record an article-read event after 20 active seconds and 60% scrolling, as described below.
Site Analytics
We use first-party analytics to understand visits, pages viewed, interaction events, approximate location, device and browser, referral sources, and campaign parameters. A randomly generated browser identifier and session identifier help us count visits; they are stored in browser local storage. Sessions expire after 30 minutes of inactivity. Analytics records do not intentionally include form entries, names, email addresses, phone numbers, or IP addresses. Network addresses may be processed transiently to protect the collection endpoint from abuse.
Our analytics respects Global Privacy Control and the Decline choice in our privacy banner. You can revisit your choice using Your Privacy Choices, or clear this site's browser data to remove its local identifiers. Other site services described in this policy may have separate data practices.
Optional Education Accounts and Certificates
Lessons can be read without an account. If you choose an account, we collect your first name, last name, email, and password. We store your names in your private Supabase account profile to personalize your greeting when you return; you can update them in your learning account. We use Supabase to manage authentication, password protection, confirmation and recovery emails, and your saved lesson completion, quiz answers, and scores so you can resume on another device. Passwords are handled by Supabase authentication and are not stored in education progress or certificate records. Guest progress remains in your browser unless you explicitly import it. Education accounts do not require a loan application, bank linking, or marketing consent.
Your account names are not automatically published. After completing the curriculum, you may separately choose a certificate name and explicitly consent to publishing that name, the completion date, curriculum, and a random certificate identifier on a verification page. Anyone with that link can view those details. Your email and quiz responses are not published. You can withdraw public verification from your learning dashboard; an already downloaded or shared copy cannot be recalled. Certificates recognize non-accredited educational completion, not verified legal identity or professional qualifications.
We retain your saved learning and certificate records to provide this service. You can reset course progress in your dashboard. For access, correction, or deletion of account and certificate data, use our privacy request process. Resetting progress does not automatically delete your account or withdraw an earned certificate.
How We Use Your Information
- To review debt relief options and provide general educational guidance based on your submitted profile.
- To connect you with third-party providers, including our ACDR-accredited debt relief partners and service providers that support requested consultations.
- To contact you by phone, email, or text so a representative can discuss educational guidance, your questions, and next steps.
- To improve our website, services, and marketing.
- To comply with applicable laws and regulations.
Your Consent to Be Contacted (TCPA)
By submitting your information and checking the consent box, you provide express written consent for Arvexa and its partners to contact you at the phone number provided — including through automated dialing technology, prerecorded or artificial voice messages, and SMS/text messages — even if your number is on a state or federal Do Not Call list. Consent is not a condition of purchasing any product or service. Message and data rates may apply. You may opt out at any time by replying STOP to a text message or by contacting us directly.
SMS Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive text messages from Arvexa Financial LLC, you may opt out at any time by replying STOP to any message, and you may request help by replying HELP. Message frequency may vary, and message and data rates may apply.
Your Privacy Rights
Depending on your state of residence, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain sharing. To exercise these rights, contact us using the information below.
Do Not Sell or Share My Personal Information
Residents of certain states may submit a request to opt out of the sale or sharing of personal information, where applicable by law. To submit this request, use our Privacy Rights Request Form and select “Do not sell or share my personal information.”
We may need additional information to verify your identity before processing your request. You may also submit a request by calling (888) 901-6908, or by emailing privacy@arvexafinancial.com.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at (888) 901-6908 or privacy@arvexafinancial.com.